Media Releases

Events

2004 Customer Meeting

Date:01/04/2005

Beside the California Hornblower

The Southern Cross Customer Meeting went stateside in 2004 and stunning San Francisco played host to the annual event. The city, decked out in all its Xmas glory, saw 23 customer representatives gather at the Sheraton Fisherman’s Wharf between the 30th November and 1st December 2004 for the 10th annual O&M and AR&R Forum.

Over the two days of meetings Southern Cross provided a review of operations and maintenance activities over the previous year and outlined what is up and coming for 2005. “One of the key objectives of these meetings is to provide our customers with the opportunity to provide their input” said Dean Veverka, Southern Cross’s Director Networks and VP Operations, “as in previous years the lively discussion sessions provided us with useful feedback and suggestions that we have taken on board”.

There was even time in the full schedule for a bit of fun. On the evening of the 30th November we boarded the California Hornblower for a dinner cruise on the San Francisco harbour for a night of good food, excellent company and spectacular night time scenery.

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DID YOU KNOW?

Southern Cross pricing for NZ-US circuits has always been the same as our pricing for Australia-US circuits.

Our average customer satisfaction rating over the last three years is greater than 80%.

Our network has 462 optical repeaters under the sea and each one cost more than a half million dollars.