Backhaul

Our network cable landing stations are close to the major traffic nodes of Sydney, Auckland, Los Angeles, San Francisco, Seattle and Honolulu for ease of access. There are two cable stations in each of Sydney, Auckland, Hawaii and the US mainland, and one in Fiji. There is also an access point in San Jose, California.

You can choose where you connect to our network, and in most countries you can connect either directly at the Network Interface Point within a cable station or cable access point, or obtain access via a Backhaul Provider.

Backhaul Providers provide the connection between a Customer's Southern Cross capacity and domestic network by providing access to relevant Southern Cross cable stations.

Our landing party agreements ensure backhaul capacity will be available on a competitive basis in terms of pricing, provisioning and operational performance at all destinations. Multiple backhaul providers are available in the US mainland, Australia, New Zealand and Hawaii.

Recognising that many Customers require additional services to be able to efficiently connect to and utilise their Southern Cross cable capacity, this section provides you with backhaul provider information to help identify a range of Service Providers who may be able to provide necessary support.

Southern Cross provides this list of potential backhaulers to assist Customers in obtaining services they require. However, all commercial arrangements for obtaining the services offered is a matter between each Customer and their selected backhauler. Should you have any queries about the provision of service, please contact the appropriate provider directly.